The cart fills upand nobody closes it.
They fill a cart and leave. They DM one question at midnight. They wait on "where's my order". Fludd handles every touchpoint — WhatsApp, Instagram, Shopify — until the cart becomes a delivered order.
It stopsat the exception.
The catalogue runs on its own until something doesn't add up. That is where Fludd halts, shows what he found, and waits for your approval before correcting the price.
From abandoned cartto delivered order.
No new dashboard to learn: Fludd operates the WhatsApp, Instagram, and Shopify store you already run.
Recovers and sells like your best sales associate
He knows your catalog cold (stock, sizes, prices, shipping, returns), so he answers with the truth and closes: nudges the abandoned cart, clears the doubt, and sends the checkout link.
- 01Catalog truth: live stock, sizes, prices
- 02Shipping, returns, and promos in the conversation
- 03Sends the checkout link and holds the cart
Your team walks in with the full order in Shopify
Every recovered cart, answered question, and new order lands in Shopify (order created, customer timeline tagged, conversation logged), so the morning shift picks up with zero guesswork and only touches what needs a human.
- 01Order created and tagged in Shopify
- 02Full chat logged on the customer timeline
- 03Payment or stock issue → escalates to your team
He operates insidewhat you already have.
No new dashboard. Fludd works your Shopify store, your WhatsApp Business, and your Instagram DMs with permissions scoped and auditable per system.
Your AI employeestarts Monday.
Praxis installs him, trains him on your catalog and rules, and runs him with you. No six-month IT project.
Mapping
Your team · 1 sessionWe capture your catalog, shipping and returns rules, and your store's voice in one working session.
Connection
PraxisYour channels get connected and tested, with permissions scoped per system.
Supervised trial
Praxis + your teamFludd replies with human approval: your team reviews every message before it's sent.
On duty
Supervision · daily summaryHe answers on his own, 24/7, with defined human escalation. Your team supervises from the daily summary, and any price correction still waits for a human.
What they askbefore starting.
01What does the plan include?
The install, Fludd's operation, and Praxis's support: a flat monthly fee for the shift covered. No cost per message, per cart, or per order.
02How long does deployment take, and what effort does it ask of my team?
About a week. Your team joins two sessions: the Day 1 mapping and the supervised-trial review. We handle the rest.
03How does he know my stock, sizes, and prices are current?
He reads them live from Shopify, the same source your storefront uses. If something's out of stock or a cost moved and the margin no longer holds, he flags it — like the SKU in the reconciliation above — and never invents a fact that isn't in your catalog.
04Can he change prices on his own?
No. He finds the exception and proposes the corrected price with the reason and the numbers behind it; the write to Shopify only happens once a person approves it. The same rule covers returns and refunds: he resolves what your policy clearly allows and escalates the rest with the order and the full conversation.
05We already tried a chatbot and it was a bad experience.
A chatbot answers a menu. Fludd operates your systems: he recovers carts, answers from your live catalog, sends the checkout link, tracks orders, and reconciles the catalog in Shopify. And you don't configure him: we install and operate him.
A sales deskthat never closes.
We install Fludd into Shopify, WhatsApp, and Instagram — with your catalog and your shipping and returns rules — so carts, questions, and orders get handled overnight instead of bouncing.