Patients messageafter you've closed.
Built for how patients actually decide. They message after hours, they hesitate, they miss calls. Fludd handles every touchpoint — WhatsApp, calendar, reminders — until they book an appointment.
The lost hourfills itself back in.
A patient doesn't show. Fludd releases the block, searches the waitlist, offers the slot and confirms it — before the room goes empty.
From first messageto the confirmed chair.
No new dashboard to learn: Fludd operates the WhatsApp, calendar and payments your front desk already uses.
Answers and triages like your best receptionist
He knows your services, hours and prices, and asks what matters before booking: what the visit is for, how urgent it is, and which professional fits.
- 01Services, hours and prices
- 02Urgency and reason before booking
- 03Red-flag symptoms escalate to a professional
Your team walks in already knowing the patient
Before the first patient of the day, each professional gets a brief: who's coming, what for, their coverage, whether they pre-paid, and the whole thread, so chair time is care, not catch-up.
- 01Pre-visit brief to the treating professional
- 02Reason, coverage and pre-payment in one view
- 03Reminders and confirmations on autopilot
No new dashboardto learn.
Fludd works your WhatsApp Business, your calendar and your payment account, with permissions scoped and auditable per system.
Your AI employeestarts Monday.
Praxis installs him, trains him on your rules, and runs him with you. No six-month IT project.
Mapping
Your team · 1 sessionWe capture your services, prices, booking rules and triage criteria in one working session.
Connection
PraxisYour channels get connected and tested, with permissions scoped per system.
Supervised trial
Praxis + your teamFludd replies with human approval: your team reviews every message before it's sent.
On duty
Supervision · daily summaryHe answers on his own, 24/7, with defined escalation for urgent cases. Your front desk supervises from the week grid, like the one above.
The five questionsthat always come.
01What does the plan include?
The install, Fludd's operation, and Praxis's support: a flat monthly fee for the shift covered. No cost per message, per appointment, or per user.
02How long does deployment take, and what effort does it ask of my team?
About a week. Your team joins two sessions: the Day 1 mapping and the supervised-trial review. We handle the rest.
03Does Fludd give medical advice or diagnose?
No. He books, confirms, reminds, and triages urgency by your rules. Nothing clinical. Anything medical, or any red-flag symptom, goes straight to a professional with the full thread.
04Who sees my patients' data?
It stays in your systems: your WhatsApp Business, your calendar, your payment account. Fludd operates with scoped, auditable permissions, and every conversation is logged; your data isn't taken anywhere else.
05We already tried a chatbot and it was a bad experience.
A chatbot answers a menu. Fludd operates systems: he triages, books in your calendar, takes the deposit, and hands the professional a full brief before the visit. And you don't configure him; we install and operate him.
A front deskthat never clocks out.
We install Fludd into your clinic, covering WhatsApp, calendar and your booking rules, so patients get answers and appointments without your team living in the inbox.